Contact Proper HVAC
How can we
help?Have a question, need service or want to discuss your home comfort options? Tell us how we can help and a member of the Proper HVAC team will follow up.
— Get in Touch
Choose how you'd like to reach us.
Every homeowner is different. Whether you'd rather pick up the phone or send a written message, our team is ready to help.
Call Us
Speak directly with our team about service, questions or scheduling.
416-580-HEAT (4328)Book Service Online
Request an appointment with your service details in a few short steps.
Book ServiceSend a Message
Prefer to write? Use the form below and we'll follow up promptly.
Open Message FormExisting Customer Support
Already a Proper HVAC or ProperCare customer? Reach us the same way.
416-580-HEAT (4328)
— Send a Message
Tell us how we can help.
Share a few details about your home and what you're looking for. A member of the Proper HVAC team will follow up to continue the conversation.
— What Happens Next
A calm, considered process.
01
Send your request
Share your details through the form, phone or our booking page.
02
We review the details
Our team looks over your request and prepares a personal response.
03
We contact you to discuss the next step
You'll hear from us to confirm timing, answer questions or schedule service.
— Contact Details
Reach the Proper HVAC team.
Serving homeowners across Toronto and the Greater Toronto Area.
Phone
Availability
Available 24 hours a day, 365 days a year.
Service Area
Toronto & the Greater Toronto Area
— FAQ
Getting in touch.
A few things homeowners often ask before reaching out.
Prefer to speak with someone?
416-580-HEAT (4328)A member of the Proper HVAC team follows up as soon as possible during regular business hours. If your situation is urgent, calling us directly is the fastest way to reach a person.
Use Book Service when you already know what you need scheduled — a repair, tune-up or installation appointment. Use the contact form for questions, general inquiries or when you'd like to talk something through before scheduling.
Yes. Choose Installation Estimate as the reason for contact and share a few details about your home and what you're considering. We'll follow up to arrange the right next step.
Absolutely. Select ProperCare as your reason for contact and let us know which tier interests you or which questions you'd like answered. You can also review the plans on our ProperCare page.
Yes. Choose Financing as the reason for contact and mention which equipment you're considering. Our team can walk you through the process.
The address or postal code of the home, a short description of the equipment or issue involved, and how you'd prefer to be contacted. Details help us prepare a more useful response.
— Need Service Now?
Ready when
you are.
Use our online booking page to provide your service details and request an appointment.