A pristine mechanical room with clean copper piping and high-efficiency HVAC equipment in a premium Toronto home

The ProperCare Membership

ProperCare
Membership.
Protect your comfort. Reduce repair costs. Extend the life of your equipment.

— Why ProperCare Exists

Comfort, cared for all year.

ProperCare is designed to help homeowners across the GTA reduce unexpected repair costs while maximizing comfort, reliability and equipment life — with one trusted team looking after your home season after season.

  • Peace of mind

    Small issues caught early, before they become winter emergencies.

  • Lower repair costs

    Preferred member pricing on every repair, all year.

  • Longer equipment life

    Seasonal precision maintenance keeps systems running longer.

  • Priority scheduling

    Members go to the front of the line when it matters most.

  • Better long-term value

    Predictable care that pays for itself over time.

— Member Benefits

Everything included, from day one.

Every ProperCare membership includes the essentials your home needs to run smoothly — with real, everyday value built in.

  • Annual Precision Tune-Up

    A thorough seasonal tune-up on your primary system every year.

  • Deep-Clean Precision Maintenance

    Detailed cleaning and adjustment to keep equipment at spec.

  • Preferred Repair Pricing

    Reduced pricing on any repair, at any time — members save more.

  • Priority Scheduling

    Faster response times when you need service most.

  • Member Pricing on Equipment

    Exclusive member pricing on new equipment and upgrades.

  • No Long-Term Contracts

    Simple, honest membership — no fine print.

  • Cancel Anytime

    Stay because it's worth it, not because you're locked in.

  • 100% Satisfaction Guarantee

    If we don't meet your expectations, we'll make it right.

— Choose Your Membership

Three ways to join ProperCare.

Simple, transparent pricing. Pay annually or monthly — cancel anytime.

Essential

The foundation of proper home care.

$199/year

or $18.99 / month

  • One annual precision tune-up
  • Priority scheduling
  • 20% off repair pricing
  • Member pricing on new equipment
  • No long-term contract
Join Essential
Most Popular

Plus

Our most recommended plan for GTA homes.

$349/year

or $32.99 / month

  • Two seasonal precision tune-ups (heating & cooling)
  • Deep-clean maintenance on primary system
  • Front-of-line priority scheduling
  • 40% off all repair pricing
  • Preferred pricing on new equipment
  • No overtime fees on scheduled visits
Join Plus

Elite

Complete whole-home coverage.

$499/year

or $46.99 / month

  • Full whole-home seasonal maintenance
  • Deep-clean service on all major equipment
  • Highest-tier priority scheduling
  • 70% off all repair pricing
  • Elite member pricing on new equipment
  • Extended warranty coverage on qualifying repairs
  • Complete annual home health report
Join Elite

All plans — No long-term contract · Cancel anytime · Serving the GTA

— Repair Savings

Better pricing, every time you call.

Members pay less on every repair, from a simple diagnostic to a major seasonal service call. Your discount is built in — no coupons, no timing rules, no fine print.

The higher your tier, the more you save — and the more one service call can offset the cost of your membership.

Essential Member

Member pricing on every repair.

20%

Plus Member

Deeper savings plus no overtime fees.

40%

Elite Member

Our highest tier of repair savings.

70%

— The Value of Membership

Why membership pays for itself.

Between preferred repair pricing, included seasonal maintenance and fewer breakdowns, most homeowners recover the cost of ProperCare within a single service call.

  • One repair, covered.

    A single average repair discount often equals a full year of membership dues.

  • Seasonal tune-ups included.

    Precision maintenance visits are already part of your plan — no add-on cost.

  • Fewer breakdowns overall.

    Well-maintained systems fail less often, saving on emergency calls entirely.

A simple way to think about it

One well-timed repair or tune-up usually returns more value than a full year of ProperCare. Everything after that is peace of mind.

— FAQ

Membership questions.

A few of the questions Toronto homeowners ask us most often about joining ProperCare.

Memberships renew automatically each year so your coverage never lapses. We'll send a reminder before renewal, and you can change or cancel your plan at any time before it renews.

Yes — anytime. ProperCare has no long-term contracts and no cancellation fees. If a plan isn't the right fit, simply let us know.

We proactively reach out each season to book your precision tune-up at a time that works for you. Members also receive priority scheduling for any service call throughout the year.

A complete inspection, cleaning and adjustment of your system — including electrical, safety, combustion and airflow checks — so equipment operates safely and at manufacturer specifications.

Additional systems can be added to any plan at member pricing. Give us a call and we'll build the right coverage for your home.

Both options include the same benefits. Annual billing is slightly better value overall; monthly billing spreads the cost evenly across the year. Either way, cancel anytime.

Your member discount is applied automatically to every repair invoice — Essential members save 20%, Plus members 40%, and Elite members 70%. No coupons or timing rules.

Members are booked ahead of non-members whenever possible, including during peak heating and cooling seasons. Plus and Elite members receive the highest priority.

Most residential heating, cooling and hot water equipment is eligible regardless of brand or age, provided it is in serviceable condition. Our technician can confirm eligibility on your first visit.

ProperCare is available throughout Toronto and the Greater Toronto Area, including Etobicoke, North York, Scarborough, York, Vaughan, Richmond Hill, Markham, Mississauga, Oakville and Brampton.

— Join ProperCare

Ready to protect
your comfort?

Enroll in ProperCare today and start saving on maintenance, repairs and new equipment — with priority service all year long.