No cooling at all
The system won't run, or won't respond to the thermostat.

Cooling / Air Conditioner Repair
— Common AC Problems
If something feels off with your air conditioning, it usually is. These are the most common issues we're called out to across Toronto and the GTA.
The system won't run, or won't respond to the thermostat.
The blower runs but the air coming out isn't cool.
Ice on the indoor coil or refrigerant lines.
Low charge, poor cooling capacity or suspected leaks.
Water pooling around the indoor unit or a clogged condensate line.
Tripped breakers, blown fuses or failed contactors and capacitors.
The AC turns on and off in rapid succession without properly cooling.
Buzzing, rattling, grinding or hissing sounds from the equipment.
Blank displays, incorrect readings or a system that ignores schedules.
Low airflow at the vents or rooms that never quite cool down.
— Our Diagnostic Process
Good repair work begins with an honest diagnosis. Every AC service call follows the same steady process, whether the issue is simple or complex.
A full visual review of the indoor and outdoor equipment, line set and connected controls.
Refrigerant pressures, airflow and electrical measurements to isolate the true source of the issue.
A clear, plain-language explanation of what's happening and why.
Sensible options presented honestly — including doing nothing when appropriate.
Written pricing before any work begins. No surprises on the invoice.
Full verification that the system runs quietly and cools properly before we leave.
— Why Homeowners Choose Proper HVAC
Trained on the AC systems in your neighbourhood and the problems they tend to develop.
Straightforward explanations before, during and after the visit.
Repairs completed properly the first time and verified before we leave.
Boot covers, drop cloths and tidy work areas — always.
We fix what can be fixed, and only recommend replacement when it's genuinely the better choice.
The work your AC actually needs — nothing added, nothing exaggerated.
— Repair vs Replacement
Most air conditioners should be repaired, not replaced. Eventually, though, a new system becomes the better long-term investment. Here's how we think about it.
— Repair usually makes sense when
— Replacement may be the better investment when
— FAQ
What Toronto homeowners ask us most often when their air conditioning isn't behaving.
Still not sure? Contact us and we'll help you decide the right next step.
Warm air usually points to a refrigerant issue, a frozen evaporator coil, a failed outdoor unit or a thermostat set incorrectly. A technician can identify the exact cause quickly and confirm whether it's a small fix or something more involved.
Common causes include a tripped breaker, a blown fuse in the outdoor disconnect, a failed capacitor or contactor, or a thermostat that has lost power. If checking the breaker and thermostat doesn't restore cooling, it's time to book a service call.
Most indoor water leaks come from a clogged condensate drain line, a full drain pan or a frozen evaporator coil that's melting. Shut the system off and give us a call — running it further can cause additional damage.
A frozen coil usually points to low airflow — often a dirty filter or blower issue — or a low refrigerant charge. Turn the system off, let it fully thaw and book a service visit to identify and correct the root cause.
Repair costs vary depending on the part involved and the age of the system. We provide clear, written pricing after diagnosis — before any work begins — so you can make an informed decision without pressure.
It depends on the age of the equipment, the nature of the repair and its overall reliability. Systems in the 12–15+ year range with a significant repair on the horizon are often better replaced. We'll walk through the numbers with you honestly.
Yes. Our technicians regularly service older cooling systems across Toronto and the GTA. Where a repair is safe, sensible and cost-effective, we'll do it. Where it isn't, we'll say so clearly.
We service most major residential air conditioning brands installed across Toronto and the GTA. If you have a specific make and model in mind, mention it when booking so we can confirm before dispatch.
Annual maintenance won't eliminate every possible failure, but it dramatically reduces preventable ones. Many no-cooling calls we respond to trace back to something a seasonal tune-up would have caught. ProperCare is our recommended maintenance program.
Proper HVAC provides air conditioner repair for homeowners throughout Toronto and the Greater Toronto Area, including Etobicoke, North York, Scarborough, York, Vaughan, Richmond Hill, Markham, Mississauga, Oakville and Brampton.
— Get Started
Book a visit online, ask about financing for a larger repair or replacement, or join ProperCare for ongoing peace of mind.
Or call 416-580-HEAT (4328)