Outdoor unit cleaning
Coil cleaned of leaves, seed pods and debris that quietly reduce efficiency and capacity over the season.

Heat Pumps / Heat Pump Maintenance
— What's Included
A heat pump tune-up is more than a quick visual check. Every visit follows a consistent checklist so nothing important gets skipped.
Coil cleaned of leaves, seed pods and debris that quietly reduce efficiency and capacity over the season.
Indoor filter checked and replaced as needed — the single biggest factor in airflow and long-term coil health.
Pressures and temperature splits verified in both heating and cooling modes to confirm the system is properly charged.
Contactors, capacitors, wiring and safety devices checked — components that quietly degrade before they fail.
Defrost controls and sensors verified so the outdoor coil clears cleanly in cold weather instead of icing up.
Blower operation, static pressure and thermostat staging tested in real running conditions.
Electric backup or dual-fuel handoff to the furnace tested and confirmed to be operating correctly.
A plain-language summary of what we found, what we did and anything to keep an eye on.
— Why It Matters
Seasonal servicing is the single most cost-effective thing you can do for a heat pump — for efficiency, reliability and long-term equipment life.
A properly serviced heat pump uses less energy for the same comfort — cleaner coils, correct charge and clean filters all matter.
Electrical and refrigerant components verified annually so nothing quietly drifts out of spec.
Many mid-winter and mid-summer breakdowns we respond to trace back to something a seasonal tune-up would have caught early.
Regular maintenance is often required by manufacturer warranties and helps a heat pump reach its full service life.
— Recommended Schedule
Because a heat pump does both jobs, we recommend seasonal servicing — once before cooling season and once before heating season — to keep it running cleanly year-round.
Cooling-season tune-up before the first hot weeks — refrigerant, outdoor coil, filter and airflow.
Heating-season tune-up before the first cold snap — defrost, backup heat and dual-fuel handoff.
Extra visits if the system starts behaving differently — noise, ice buildup, staging problems or reduced heating or cooling.
— ProperCare
ProperCare is our maintenance membership. It's the easiest way to keep your heat pump serviced properly — year after year — without having to think about it.
Your heat pump maintenance visits are part of the membership — booked and looked after for you.
Members are moved to the front of the queue when something needs attention.
A consistent relationship with technicians who already know your system.
Small issues caught early, before they become expensive ones.
— Why Homeowners Choose Proper HVAC
Comfortable with cold-climate, ducted, ductless and dual-fuel systems from major manufacturers.
You'll know what we found, what we did and anything worth watching.
Cleaning done properly, refrigerant verified and controls confirmed before we leave.
If nothing else needs attention, we say so.
— FAQ
What Ontario homeowners ask us most often about heat pump maintenance.
Still not sure? Contact us and we'll help you decide the right next step.
We recommend seasonal servicing — a cooling-season tune-up in spring and a heating-season tune-up in autumn. Because a heat pump does both jobs, both modes benefit from being checked before the season they'll be used most.
Spring, before the first hot weeks, and autumn, before the first cold snap. Booking ahead of peak season means any issues can be addressed before you actually need the system.
Outdoor coil cleaning, filter check, refrigerant inspection in both modes, electrical inspection, defrost cycle verification, airflow and controls testing, backup heat verification and a written report.
Yes. The outdoor coil is exposed to leaves, seed pods, cottonwood and yard debris year-round. A restricted coil quietly reduces both heating and cooling capacity — and makes the system work harder to keep up.
For most homes, every one to three months, depending on filter type and household conditions (pets, renovations, etc.). We check the filter at every visit and replace it as needed.
It won't eliminate every possible failure, but it dramatically reduces preventable ones. Many mid-season no-heat and no-cool calls we respond to trace back to something a seasonal tune-up would have caught early.
Yes. We service ducted and ductless heat pumps — single-head and multi-zone — from major manufacturers, along with dual-fuel systems paired with a furnace.
Yes. ProperCare includes your seasonal heat pump tune-ups along with priority scheduling and ongoing care. It's the easiest way to keep maintenance from becoming something you have to remember.
Proper HVAC provides heat pump maintenance for homeowners throughout Toronto and the Greater Toronto Area, including Etobicoke, North York, Scarborough, York, Vaughan, Richmond Hill, Markham, Mississauga, Oakville and Brampton.
— Get Started
Book a single visit, join ProperCare so it's handled every season, or ask us about financing for a larger project.
Or call 416-580-HEAT (4328)