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Heat Pumps / Heat Pump Maintenance

Heat Pump MaintenanceSeasonal tune-ups that keep your heat pump quiet, efficient and reliable — heating and cooling, year after year.

What's Included

A proper seasonal service.

A heat pump tune-up is more than a quick visual check. Every visit follows a consistent checklist so nothing important gets skipped.

Outdoor unit cleaning

Coil cleaned of leaves, seed pods and debris that quietly reduce efficiency and capacity over the season.

Filter maintenance

Indoor filter checked and replaced as needed — the single biggest factor in airflow and long-term coil health.

Refrigerant inspection

Pressures and temperature splits verified in both heating and cooling modes to confirm the system is properly charged.

Electrical inspection

Contactors, capacitors, wiring and safety devices checked — components that quietly degrade before they fail.

Defrost cycle check

Defrost controls and sensors verified so the outdoor coil clears cleanly in cold weather instead of icing up.

Airflow and controls

Blower operation, static pressure and thermostat staging tested in real running conditions.

Backup heat verification

Electric backup or dual-fuel handoff to the furnace tested and confirmed to be operating correctly.

Written report

A plain-language summary of what we found, what we did and anything to keep an eye on.

Why It Matters

Small habits, big difference.

Seasonal servicing is the single most cost-effective thing you can do for a heat pump — for efficiency, reliability and long-term equipment life.

Better efficiency

A properly serviced heat pump uses less energy for the same comfort — cleaner coils, correct charge and clean filters all matter.

Safer, steadier operation

Electrical and refrigerant components verified annually so nothing quietly drifts out of spec.

Fewer breakdowns

Many mid-winter and mid-summer breakdowns we respond to trace back to something a seasonal tune-up would have caught early.

Equipment longevity

Regular maintenance is often required by manufacturer warranties and helps a heat pump reach its full service life.

Recommended Schedule

How often, and when.

Because a heat pump does both jobs, we recommend seasonal servicing — once before cooling season and once before heating season — to keep it running cleanly year-round.

Spring

Cooling-season tune-up before the first hot weeks — refrigerant, outdoor coil, filter and airflow.

Autumn

Heating-season tune-up before the first cold snap — defrost, backup heat and dual-fuel handoff.

As needed

Extra visits if the system starts behaving differently — noise, ice buildup, staging problems or reduced heating or cooling.

ProperCare

Maintenance made effortless.

ProperCare is our maintenance membership. It's the easiest way to keep your heat pump serviced properly — year after year — without having to think about it.

Seasonal tune-ups included

Your heat pump maintenance visits are part of the membership — booked and looked after for you.

Priority scheduling

Members are moved to the front of the queue when something needs attention.

One team, year after year

A consistent relationship with technicians who already know your system.

Long-term care

Small issues caught early, before they become expensive ones.

Why Homeowners Choose Proper HVAC

Maintenance done properly.

  • Heat-pump-literate technicians

    Comfortable with cold-climate, ducted, ductless and dual-fuel systems from major manufacturers.

  • Clear communication

    You'll know what we found, what we did and anything worth watching.

  • Careful workmanship

    Cleaning done properly, refrigerant verified and controls confirmed before we leave.

  • No upsell pressure

    If nothing else needs attention, we say so.

— FAQ

Frequently asked questions.

What Ontario homeowners ask us most often about heat pump maintenance.

Still not sure? Contact us and we'll help you decide the right next step.

We recommend seasonal servicing — a cooling-season tune-up in spring and a heating-season tune-up in autumn. Because a heat pump does both jobs, both modes benefit from being checked before the season they'll be used most.

Spring, before the first hot weeks, and autumn, before the first cold snap. Booking ahead of peak season means any issues can be addressed before you actually need the system.

Outdoor coil cleaning, filter check, refrigerant inspection in both modes, electrical inspection, defrost cycle verification, airflow and controls testing, backup heat verification and a written report.

Yes. The outdoor coil is exposed to leaves, seed pods, cottonwood and yard debris year-round. A restricted coil quietly reduces both heating and cooling capacity — and makes the system work harder to keep up.

For most homes, every one to three months, depending on filter type and household conditions (pets, renovations, etc.). We check the filter at every visit and replace it as needed.

It won't eliminate every possible failure, but it dramatically reduces preventable ones. Many mid-season no-heat and no-cool calls we respond to trace back to something a seasonal tune-up would have caught early.

Yes. We service ducted and ductless heat pumps — single-head and multi-zone — from major manufacturers, along with dual-fuel systems paired with a furnace.

Yes. ProperCare includes your seasonal heat pump tune-ups along with priority scheduling and ongoing care. It's the easiest way to keep maintenance from becoming something you have to remember.

Proper HVAC provides heat pump maintenance for homeowners throughout Toronto and the Greater Toronto Area, including Etobicoke, North York, Scarborough, York, Vaughan, Richmond Hill, Markham, Mississauga, Oakville and Brampton.

— Get Started

Book Your Heat Pump Tune-Up.

Book a single visit, join ProperCare so it's handled every season, or ask us about financing for a larger project.

Or call 416-580-HEAT (4328)