Annual flushing
On tank water heaters, draining and flushing sediment that quietly builds up at the base of the tank.
Water Heaters / Water Heater Maintenance
Water Heater MaintenanceAnnual flushing, descaling and safety checks for tank and tankless systems — the single most cost-effective thing you can do for your water heater.
— What's Included
A proper annual service.
Water heater maintenance is more than a quick visual check. Every visit follows a consistent checklist so nothing important gets skipped — whether it's a tank or a tankless unit.
Scale removal
On tankless units, descaling the heat exchanger to keep output, efficiency and reliability where they should be.
Anode rod inspection
On tank heaters, checking the sacrificial anode rod that quietly protects the tank from interior corrosion.
Pressure relief testing
T&P (temperature and pressure) valve tested and confirmed to function correctly — a critical safety device.
Efficiency check
Combustion or element performance verified so the unit is delivering what it's designed to.
Burner & ignition
On gas units, burner and ignition operation reviewed and cleaned as needed.
Venting & drainage
Venting, exhaust and condensate drainage inspected for blockages, wear or safety issues.
Written report
A plain-language summary of what we found, what we did and anything to keep an eye on.
— Why It Matters
Small habits, big difference.
Annual maintenance is the single most cost-effective thing you can do for a water heater — for efficiency, reliability and long-term equipment life.
Better efficiency
A flushed tank or descaled tankless uses less energy for the same amount of hot water.
Safer operation
Pressure relief, venting and combustion checked annually so nothing quietly drifts out of spec.
Fewer breakdowns
Many no-hot-water calls trace back to something a simple annual service would have caught early.
Longer equipment life
Regular maintenance is often part of manufacturer warranty requirements and helps your unit reach its full service life.
— ProperCare
Maintenance made effortless.
ProperCare is our maintenance membership. It's the easiest way to keep your water heater serviced properly — year after year — without having to think about it.
Annual service included
Your water heater maintenance visit is part of the membership — booked and looked after for you.
Priority scheduling
Members are moved to the front of the queue when something needs attention.
One team, year after year
A consistent relationship with technicians who already know your system.
Long-term care
Small issues caught early, before they become expensive ones.
— Why Homeowners Choose Proper HVAC
Water heater work done properly.
Water-heater-literate technicians
Comfortable with tank and tankless systems — gas, electric and power-vent — from major manufacturers.
Clear communication
Plain-language explanations of what's happening and what to do next.
Careful workmanship
Clean installs, tidy work and a proper check before we leave.
Respect for your home
Boot covers, drop cloths and thoughtful protection of your finishes.
Repair-first philosophy
We fix what can be fixed and only recommend replacement when it's genuinely the better choice.
Honest recommendations
The work your water heater actually needs — nothing added, nothing exaggerated.
— FAQ
Frequently asked questions.
What Toronto homeowners ask us most often about water heater maintenance.
Still not sure? Contact us and we'll help you decide the right next step.
Annually for both tank and tankless units, in most Toronto-area homes. Harder-water areas or heavy usage sometimes call for more frequent visits.
Flushing a tank drains sediment that settles at the bottom of a storage tank. Descaling a tankless circulates a mild solution through the heat exchanger to dissolve mineral buildup that would otherwise reduce performance.
The anode rod is a sacrificial metal rod inside a tank water heater. It corrodes so the tank doesn't — literally extending tank life. When the rod is spent, corrosion moves to the tank itself.
Yes. The T&P valve is a critical safety device. It should be tested periodically and replaced if it fails to operate correctly — this is a routine part of proper maintenance.
Meaningfully, yes. A neglected tank often fails years earlier than a well-maintained one. Tankless units that are never descaled can experience heat-exchanger failure well before their engineered service life.
Tank water heaters typically last 8–15 years; tankless units, with proper maintenance, can last significantly longer. Water quality, usage and maintenance are the biggest factors.
Yes. ProperCare includes your annual water heater service along with priority scheduling and ongoing care.
Yes. We service tank and tankless water heaters — gas, electric, power-vent, condensing and non-condensing — from major manufacturers.
Proper HVAC provides water heater maintenance for homeowners throughout Toronto and the Greater Toronto Area, including Etobicoke, North York, Scarborough, York, Vaughan, Richmond Hill, Markham, Mississauga, Oakville and Brampton.
— Get Started
Book Your Water Heater Service.
Book a single visit, join ProperCare so it's handled every year, or ask us about a tank or tankless replacement.
Or call 416-580-HEAT (4328)